Product overview The Cisco Jabber ® client is a unified communications application that lets you be more productive from anywhere on a broad array of devices. Find the right people, see if and how they are available, and collaborate using your preferred method. Today’s global, distributed work environment has resulted in significant challenges for workers, making it harder to connect with the right people and significantly increasing the quantity and modes of communications. Organizations of all sizes are striving to improve communications in order to retain customers, compete for new business, control costs, and grow their business globally. The Cisco Jabber client streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, screen sharing, and conferencing capabilities securely into one client on your desktop. Cisco Jabber for Mac and Cisco Jabber for Windows deliver highly secure, clear, and reliable communications.
They offer flexible deployment models, are built on open standards, and integrate with commonly used desktop applications. With the Cisco Jabber client, you can communicate and collaborate effectively from anywhere you have an Internet connection (Figures 1 and 2). Cisco Jabber for Windows Features and benefits Reduce communication delays with presence and contact information The Cisco Jabber client enables you to see the availability of co-workers and colleagues within and outside your organization. You can immediately see who is offline, available, away, on a call, or in a do-not-disturb state. You can create customized availability states, such as “in a customer meeting,” to provide added context. Contact cards provide additional contact information and multiple options for initiating communications.
These capabilities help reduce communication delays and result in faster decision making and enhanced productivity. Quickly communicate with borderless, enterprise-class instant messaging Instant messaging is an important communication option that lets you efficiently interact in today’s multitasking business environment. The Cisco Jabber client delivers enterprise-class instant messaging capabilities that are based on the Extensible Messaging and Presence Protocol (XMPP). The solution provides personal chat, group chat, and persistent chat rooms so you can quickly connect with your business colleagues. Chat history and server-based logging capabilities allow you to view the content of prior chats and to store messages for convenience, compliance, and regulatory purposes.
Instant messaging is integrated with other communication capabilities, so you can simply move between chats, audio conversations, and web conferences. You can even share presence and send instant messages to people outside your organization who may not be using Cisco Jabber. The enterprise-class instant messaging capabilities of the Cisco Jabber client provide more efficient, highly secure, flexible, and borderless collaboration. Bring business-class IP telephony to the desktop The Cisco Jabber client delivers business-quality voice and video to your desktop. Powered by the market-leading Cisco ® Unified Communications Manager call-control solution, it is a soft phone with wideband and high-fidelity audio, standards-based high-definition video (720p), desk phone control features and support for up to 8 lines with Multiline. These features mean that high-quality and high-availability voice and video telephony is available at all locations and to users’ desk phones, soft clients, and mobile devices.
The Cisco Jabber solution makes voice communications simple, clear, and reliable (Figure 3). High-definition video with integrated audio controls Accelerate team performance with multiparty conferencing and collaboration The Cisco Jabber client provides for smooth escalation to desktop sharing or Cisco Webex ® conferencing and collaboration solutions. You can instantly share documents and expand chats and conversations to multiparty voice, video, and web conferencing.
Download IP Messenger for iOS and enjoy it on your iPhone, iPad and iPod touch. The original software has been transplanted to Mac OS, Java, X11R6,.
Collaborate from common business applications You can access the capabilities of the Cisco Jabber client from common desktop applications such as Microsoft Outlook, including presence and click-to-communicate (instant message and audio and video calling) capabilities. With Microsoft Outlook, you can use the Microsoft contact card click to-communicate icons directly from within the application to save time and streamline workflows, because you can view user availability and initiate communications such as personal and group voice, video, and chat sessions without having to switch between applications. The Cisco Jabber client delivers unified communications to the desktop through an engaging user interface.
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The intuitive visual design promotes adoption of basic as well as advanced capabilities and integrates communications into the natural workflow to deliver the efficiency and productivity promised by unified communications. Availability information and communication options are available throughout the application, such as in the visual-voicemail and chat interfaces, enabling more efficient real-time collaboration. Cisco Jabber for Mac is built specifically for Mac users, with a familiar Mac user interface as well as integrations with Mac OS X services. Cisco Jabber for Windows is designed to be familiar to Windows users as well as providing integrations with the native operating system. Table 1 outlines the features and benefits of Cisco Jabber 12.1. Features and benefits.
● Ability to create interactive bot experiences with the Jabber Bot SDK. Cisco Webex Teams ™/Jabber ® Interop 2 Enables basic messaging between Cisco Webex Teams and Cisco Jabber clients. Supported for users with access to the Cisco Webex Messenger ™ service. Predictive search Look up contacts quickly. Predictive search provides suggestions for you as you type in a search query and indexes your Cisco Jabber contact list, recent contacts, personal Outlook contacts, Mac address book, and company directory. Media escalation Choose the right communication tool for your situation.
Escalate from a chat to an audio or video call, desktop share, or web meeting. Media escalations are as easy as clicking a button.
Desktop share Communicate ideas quickly by instantly sharing what is on your screen. With the Cisco Jabber application, you can share your screen with other Cisco Jabber users as well as with standards-based video endpoints from Cisco and third parties. Remotely control another Windows desktop using Cisco Jabber for Windows. Integrated voice telephony Exchange ideas face to face by using the Cisco Jabber solution as a soft phone, or you can choose to control your Cisco IP desk phone. ● Cisco Jabber provides support for Cisco Collaboration Meeting Rooms (CMR) Cloud using both SIP for video and HTTP for Cisco Webex.
Far End Camera Control Control cameras that support remote control. Users can zoom, pan, and tilt the camera.
Chat history Access a history of your instant messaging conversations. Visual voice message access View, play back, and delete voice messages from Cisco Unity ® Connection. Mac OS X integration Built for Mac OS X, the Cisco Jabber for Mac client provides a host of integrations for an immersive experience on the Mac, including. ● Cisco AnyConnect ® VPN secures the entire device, providing remote access to the Cisco Jabber client and all services on the corporate network. Cisco Expressway ™ for Mobile and Remote Access provides service-level access controls for Cisco Jabber desktop and mobile clients. Encryption Instant messaging communications are encrypted, using up to 256-bit Advanced Encryption Standard (AES) encryption and Transport Layer Security/Secure Sockets Layer (TLS/SSL) connections.
Signaling and media are also encrypted. Single sign-on (SSO) SSO allows users to securely access all Cisco Jabber services without being prompted to log in to each of them separately. The Cisco Jabber application uses authentication performed by the corporate identity provider. The identity provider can control the authentication experience for Cisco Jabber users, for example, by prompting users for their enterprise username and password once when the Cisco Jabber application is first run and by specifying the length of time a user is authorized to use Cisco Jabber services.
The Cisco Jabber application uses the Security Assertion Markup Language (SAML), which is an XML-based open standard data format that enables access to a defined set of Cisco services transparently after verifying credentials with an identity provider. SAML SSO can be enabled for Cisco Webex Messenger, Cisco Unified Communications Manager, and Cisco Unity Connection. SSO is deployed for use with Cisco Jabber clients using service discovery. Enterprise policy management Set granular policies to determine which features and capabilities can or cannot be accessed by your Cisco Jabber end users. Flexible deployment models Cisco Jabber can be deployed on-premises or in the cloud, offering IT departments the flexibility to choose the model that best suits their business. In addition, the Cisco Jabber application can be deployed in the following modes: Instant messaging-only mode You can use the Cisco Jabber application for instant messaging and presence capabilities without enabling phone services for deployments that do not have access to Cisco Unified Communications Manager. Phone-only mode You can use the Cisco Jabber application as a phone-only client without the instant messaging and presence service on your mobile device.
In this mode, Cisco Jabber turns your mobile device into a full-featured Cisco Unified IP Phone with video capability. Phone mode with contacts Deploy Cisco Jabber as a phone-only client without instant messaging but with a contact list that is maintained by Cisco Unified Communications Manager Instant Messaging and Presence Service. Optionally, enable contacts for presence. Full unified communications mode Full unified communications mode enables all Cisco Jabber capabilities, including instant messaging and presence, voice and video, and visual voicemail.
Localization Languages supported: Bulgarian, Catalan, Chinese (China), Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English, Finnish, French (France), German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian, Slovak, Slovenian, Spanish (Spain), Swedish, Thai, and Turkish. ● Ability to hold and resume calls Cisco Expressway Cisco Expressway-E Version 8.10.1 or later Cisco Expressway-C Version 8.10.1 or later Warranty information Find warranty information on Cisco.com at the page.
Ordering information Cisco Jabber for Mac and Cisco Jabber for Windows are single clients that can connect to either the Cisco Collaboration Cloud or the Cisco Unified Presence server for IM and presence. The ordering mechanism will vary based on the deployment model selected. To order Cisco Jabber for Mac and Cisco Jabber for Windows hosted in the Cisco Collaboration Cloud, please review the Cisco. To order Cisco Jabber for Mac and Cisco Jabber for Windows deployed on the Cisco Unified Presence server, please visit the. Cisco Jabber for Mac and Cisco Jabber for Windows are a part of Cisco Unified Workspace Licensing. Please visit for more information and to determine whether Cisco Unified Workspace Licensing is appropriate for your organization. To download software, visit the.
Cisco Unified Communications services Cisco and our certified partners can help you deploy a highly secure, resilient Cisco Unified Communications solution so you can meet aggressive deployment schedules and accelerate your business advantage. The Cisco portfolio of services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks. The unique Cisco lifecycle approach to services defines the requisite activities at each phase of the solution lifecycle. Customized planning and design services focus on creating a solution that meets your business needs. Award-winning technical support increases operational efficiency.
Remote management services simplify day-to-day operations, and optimization services enhance solution performance as your business needs change. Cisco Capital Financing to help you achieve your objectives Cisco Capital ® can help you acquire the technology you need to achieve your objectives and stay competitive. We can help you reduce CapEx. Accelerate your growth. Optimize your investment dollars and ROI. Cisco Capital financing gives you flexibility in acquiring hardware, software, services, and complementary third-party equipment.
And there’s just one predictable payment. Cisco Capital is available in more than 100 countries. For more information For more information about the Cisco Jabber application, please visit or contact your local Cisco account representative.
By. 6:06 am, March 5, 2011. Not being able to get online can be a frustrating problem. It can cost hours of time and test your patience. See, Mac OS X doesn’t always work properly all of the time, and will occasionally assign itself an IP address, which will result in you being unable to connect to the internet. Luckily, there is an easy solution. You can use System Preferences to set a new Network Location, as well as renew your DHCP lease to fix the problem.
This video will show you how to quickly fix the problem of self assigned IP addresses through System Preferences.